Quality Control

1. Quality Assurance System
In order to satisfy customers' needs and expectations, we stick to the quality policy of "strict management, sophisticated, high-quality service and customer satisfaction, continuous improvement, sustainable development". Our company realizes product control from design, manufacturing process and inspection to installation and service. Quality system strictly implements the "quality manual" "program files" "job files" and a variety of technical standards, management standards, enterprise custom standards and regulations. The product quality really realizes full processing control.
2. Important Outsourcing Quality Assurance Program
1) Native important outsourcing includes upper roll, lower roll, support roll, master cylinder, bearing, hydraulic component, motor, reducer, etc.
2) After evaluation of qualified suppliers, we will select proper incoming channels.
3) The procurement is carried out according to the plan, purchase contract, quality requirements, technical standards and acceptance criteria.
4) From the company's quality control department at the supplier site or at the supplying party scene, our company will do site acceptance verification before putting into production.

R&D Strength

As a high-tech enterprise in China, our company has strong technical force, strong new product development capability and high staff quality. We possess 120 employees with 20 college education of scientific and technical personnel occupying 24% of the total number of employees. We also own a capable, refined and exquisite technology R & D team for producing rolling machines and shearing machines. The number of personnel directly involved in product development reaches 15 occupying 12.5% of the total number of employees. Our aim is "safety production, exciting innovation and perfect quality". Besides, our company has gained six patents.
We have advanced processing equipment. With the help of modern computer and high-performance machine tools, we can not only complete designers' clever design ideas, but also ensure precise and excellent quality of our products. In addition, our company can customize products according to customers' requirements.

International Market

Our rolling machines are mainly exported to North America, South America, Eastern Europe, Southeast Asia, Africa, Mid East, Eastern Asia, Western Europe, and so on,

After-Sale Service

1. After acceptance, there is a 14-month warranty. If the problem is due to our design and manufacture, it will be resolved by our company. During the warranty time, our company provides maintenance service timely. We also offer various components or replacements free of charge on condition that it is not non-human caused damage. The replacement warranty starts from the date of replacement. During the warranty period, if the equipment is broken down, we will response within 24 hours and provide free maintenance.
2. For post-warranty equipment failure, after receiving the buyer's notification, we will respond within 24 hours. The maintenance charge will include the cost of spare parts, the fly tickets of our engineers and pay for USD 50.00/one day/one person.
3. We ensure supply for all parts of rolling machines, spare parts and attachments. Once we stop producing spare parts, we must inform buyers three months ahead. For this situation, we shall provide drawings and technical data for processing to buyers freely in order to ensure the follow-up of the spare parts supply.